mb88Terms of Use
These terms govern your use of mb88 and your account with us. When you join mb88, you agree to comply with the conditions outlined below. We operate mb88 as a licensed gaming and sportsbook platform available in supported jurisdictions only. Our services, including live-dealer tables, slot games, sportsbook markets, and prediction games like Colok Macau and Togel, are restricted to users who meet our verification requirements and reside in eligible regions.
We take your security and data protection seriously. During account setup, we verify your identity, phone number, and payment details. This is mandatory under Indonesian law and protects both you and us from fraud. All deposits and withdrawals flow through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet). We encrypt your payment credentials and do not store full card numbers on our platform.
This document covers your rights and responsibilities on mb88. If you have questions about these terms or need clarification on any policy, our support team is available via live chat during business hours and responds to email inquiries within 24 hours.
Account Conditions on mb88
To open an account on mb88, you must be at least 18 years old and legally permitted to use our platform in your jurisdiction. During account creation, you provide your full name, date of birth, phone number, and national ID number (KTP). We verify this information against public records. If you provide false or incomplete information, we reserve the right to suspend or close your account without notice.
Once your account is verified, you can fund it using any of our nine payment methods. Deposits via DANA or e-wallet are instant and arrive within seconds. mobile banking and local payment process within one to two minutes. online payment codes, popular in Jakarta, Surabaya, Bandung, Medan, and Semarang, clear almost immediately. Bank transfers (e-wallet, mobile banking, local payment, online payment) may take one to two business days depending on your bank. All deposits credit to your account balance and are immediately available for entries, game play, or withdrawal.
You are responsible for maintaining the confidentiality of your account password and two-factor authentication codes. If someone else gains access to your account, contact us immediately. We will freeze your account pending investigation. Unauthorized transactions may be reversed if reported within 30 days of occurrence.
Deposits and Withdrawals
All deposits are final once processed. We do not refund deposits unless a technical error occurs on our end. If you believe your deposit was duplicated or lost, contact our support team with your transaction ID, and we will investigate within 24 hours.
Withdrawals are processed daily. You request a payout in your account menu, specify the amount and destination payment method, and submit. Our team reviews your request for verification, checking that your account balance matches the requested amount and your withdrawal history. Once approved, we transfer funds to your chosen payment method. e-wallet and mobile banking withdrawals typically post within one hour; bank transfers post within one to two business days. You may request at most one withdrawal per day to prevent duplicate processing.
We reserve the right to place holds on withdrawals if we detect suspicious activity, multiple requests in quick succession, or unusually large amounts relative to your deposit history. These holds are typically resolved within 24 hours. If we suspect money laundering or fraud, we may deny a withdrawal and report the activity to relevant authorities.
Games and Betting
Our platform offers live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus), prediction games (Colok Macau, Colok Jitu, Togel), sportsbook markets (Liga 1, Piala Indonesia, Champions League, Premier League, MotoGP), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). Terms for each game are published in the respective game lobby and are incorporated by reference into these Terms of Use.
Bonuses and promotions are offered at our discretion and are subject to additional terms displayed at the time of offer. Most bonuses carry wagering requirements before you can withdraw bonus funds. We do not offer bonuses on all deposits, and bonus eligibility may depend on your account age, deposit method, or region. Bonus funds expire if unused within the specified period (typically 30 days).
We operate mb88 with transparency and regulatory compliance at the core. Your account security, fair play, and timely payouts are our commitments.
Our Policy on Disputes and Jurisdiction
If you dispute a withdrawal, game settlement, or bonus calculation, contact our support team immediately with your account email and a description of the issue. We will investigate and provide a response within 72 hours. Most disputes are resolved to your satisfaction; if not, you have the right to escalate to our compliance officer, whose contact information is available in the help section.
mb88 operates under the laws of the jurisdictions in which we are licensed. Our services are available only where permitted by local law. If you access mb88 from a restricted jurisdiction, we may close your account and forfeit your balance. You are responsible for understanding your local laws regarding online gaming. We do not verify legality in your location; you alone bear responsibility for compliance with local regulations.
These terms are subject to change at our discretion. We will notify you of material changes via email. If you do not agree with updated terms, you may close your account. Continued use of mb88 after an update constitutes acceptance of the new terms.
Data and Privacy
Your personal data (name, ID number, phone, payment details) is encrypted and stored securely. We do not share this data with third parties except as required by law enforcement or regulatory authorities. Our Privacy Policy, published separately, details our data practices. By using mb88, you consent to data processing as described in both these Terms of Use and our Privacy Policy.
If you request account closure, we retain your transaction history for regulatory compliance for a minimum of two years. Your personal information is purged from our active systems within 30 days of closure unless we are legally required to retain it longer.
mb88 is your gaming and sportsbook platform. We commit to fair play, secure payments, and transparent terms. By using our platform, you confirm that you have read and agreed to these terms and that you are eligible to use mb88 in your jurisdiction.