mb88Legal Notice
We do not offer our services in jurisdictions where online wagering is prohibited by local law. mb88 operates only in regions where our gaming and sportsbook services are permitted under applicable regulations. Users are responsible for verifying that access to and use of mb88 comply with the laws of their own jurisdiction. We enforce jurisdiction restrictions consistently and do not service users in restricted regions, regardless of their attempt to access our platform via VPN or other circumvention methods.
This legal notice sets out our commitments regarding service availability, eligibility, data protection, and your rights and responsibilities when using mb88. Our platform covers live-dealer tables (blackjack, roulette, baccarat), slot games (Aviator, Sweet Bonanza, Gates of Olympus), sportsbook markets (Liga 1, Piala Indonesia, Champions League), prediction games (Colok Macau, Togel), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). All transactions are processed via nine Indonesian payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet.
If you have questions about your eligibility, service availability in your region, or any legal matter related to mb88, our support team is available via live chat and email. For formal legal inquiries, you may contact our legal department directly using the contact information provided in this notice.
Service Availability and Jurisdiction
mb88 services are available only in jurisdictions where we hold appropriate operational licenses or where local law permits our services. We maintain a list of restricted regions and enforce access blocks automatically for ineligible countries. If you attempt to access mb88 from a restricted jurisdiction, your account will be frozen and your balance forfeited. No exceptions are made for VPN use, proxy access, or other circumvention techniques.
We determine jurisdiction eligibility based on your registered address, IP address, phone number, and payment method country. During account verification, we cross-reference these data points. If they conflict or suggest you are accessing from a restricted region, we will deny account activation and return any deposits to your source payment method within 10 business days.
Users in Jakarta, Surabaya, Bandung, Medan, and Semarang may have different eligibility depending on local ordinances. We recommend contacting our support team to verify your specific eligibility before registering. We update our jurisdiction list quarterly and will notify affected users via email if their region becomes restricted.
Account Eligibility
To open an account on mb88, you must meet the following conditions: you are at least 18 years old; you are not a resident of a prohibited jurisdiction; you have not previously had an account on mb88 suspended or closed for breach of terms; and you provide accurate identification information. We verify your identity using your national ID number, date of birth, phone number, and a facial-recognition selfie during KYC (know-your-customer) verification.
If you are under 18, you may not use mb88 under any circumstances. If we discover underage account activity, the account will be closed immediately, all balances forfeited, and your case may be reported to relevant authorities.
Users who have been previously banned from mb88 for violating our terms—such as multi-accounting, bonus abuse, or suspected money laundering—are ineligible to open new accounts. We maintain a database of banned users and cross-reference new registrations against it. Attempting to circumvent a ban through new registration is grounds for legal action.
We at mb88 operate within clear legal boundaries. Your jurisdiction eligibility is your responsibility; we enforce our restrictions uniformly and without exception.
Data Protection and Privacy
We collect and process personal data necessary for account verification, payment processing, and regulatory compliance. This includes your name, date of birth, national ID number, phone, email, payment credentials, and transaction history. All data is encrypted during transmission and at rest using industry-standard protocols. We do not share your data with third parties except where required by law enforcement or tax authorities.
Your data is retained for the duration of your account and for a minimum of two years after account closure for regulatory audit purposes. If you request data deletion before your account closure date, we will delete personal information but retain anonymized transaction records as required by law. You may request a copy of all data we hold about you by submitting a formal request to our data protection officer.
Liability and Dispute Resolution
mb88 provides our gaming and sportsbook services on an "as-is" basis. We do not guarantee uninterrupted access, error-free operation, or specific payouts or outcomes. Your use of mb88 is entirely at your own risk. We are not liable for losses resulting from technical failures, payment delays, game settlement disputes, or force majeure events beyond our control.
If you dispute a transaction, game settlement, or account action, you must contact our support team within 30 days. We will investigate your dispute and provide a written response within 10 business days. If you remain unsatisfied, you may escalate to our compliance officer, whose contact information is available in the support section of mb88. We do not participate in binding arbitration; disputes are resolved under Indonesian law where applicable.
We reserve the right to suspend or close your account at any time for suspected fraud, money laundering, breach of terms, or any illegal activity. Upon account closure, your balance is forfeited unless the closure is due to a technical error on our side. We will notify you of the reason for closure within 24 hours of the action.
Contact Information
For general inquiries, technical support, or account questions, contact our support team via live chat or email. Response times are typically under 24 hours during business hours. For formal legal inquiries, complaints, or data protection requests, please send a written notice to our legal department. Include your account email, a detailed description of your concern, and any supporting documentation.
mb88 operates under the principle that users are solely responsible for understanding the laws of their jurisdiction and ensuring their use of our platform complies with local regulations. We do not provide legal advice. If you are unsure whether mb88 is legal in your region, consult a local attorney before registering.