mb88 Casino & Sportsbook Data Care
This page describes what we collect when you use mb88 and how we keep that data protected. When you open an account on our platform, we collect personal details necessary for account verification, payment processing, and regulatory compliance. This includes your email address, full name, date of birth, national ID number, phone number, and payment credentials. We also collect activity data—which games you play, your betting history, your login times, and your device information. All of this data is encrypted and stored securely on our servers.
We at mb88 process your data to verify your identity (a legal requirement), process deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, detect fraud, and improve your experience on our platform. We do not share your personal information with marketing partners or third-party advertisers. We share data only with payment processors, fraud detection services, and government authorities when legally required.
Your data rights are important. You can request to view what we collect about you, correct inaccuracies, or request deletion of your account and associated personal data. We respond to these requests within 30 days. Read on for full details about our data practices, storage, and how to exercise your rights.
What We Collect on mb88
Account registration data is mandatory. Your name, date of birth, email address, and phone number are collected during signup. We verify your phone by sending a one-time code. Your email is used for password resets and withdrawal confirmations. National ID (KTP) is required under Indonesian law; we scan or photograph both sides to confirm your identity. This verification typically takes subject to verification and is mandatory before you can deposit or play games.
Payment information is collected when you link a payment method. If you use DANA, e-wallet, mobile banking, or local payment, we store your account identifier but never your password. For online payment and bank transfers to e-wallet, mobile banking, local payment, or online payment, we store your bank account number and registered name. Payment credentials are encrypted using industry-standard encryption (AES-256) and are isolated from other account data.
Activity data is collected passively. When you play a slot game, place a sportsbook bet on Liga 1 or Piala Indonesia, or join a live-dealer blackjack table, we log the transaction: game name, stake, result, timestamp, and device type. This data helps us detect unusual patterns (for example, multiple rapid withdrawals), improve game performance, and respond to disputes. Your activity log is retained for two years after account closure for regulatory audit purposes.
Third-Party Data Processors
We use third-party services to operate mb88. Our payment processors (e-wallet, mobile banking, local payment, and others) receive your name and account number to verify deposits and process withdrawals. Our fraud detection service receives your email, phone, IP address, and transaction history to flag suspicious activity. Our analytics provider (which records page views and feature usage, not personal details) operates from servers in Singapore and Jakarta. These processors are contractually required to protect your data and use it only for the purposes we specify.
Our mb88 Data Policy
We retain your personal data while your account is active. If you close your account, we delete personal information (name, ID, email, payment credentials) within 30 days. Transaction records, game history, and deposit/withdrawal logs are retained for two years for regulatory compliance and audit purposes. If you request account deletion before closing, we honor deletion requests within 30 days, with the same two-year retention window for transaction records.
Your data rights on mb88 include the right to access, correct, and delete. You can download a complete copy of your personal data and activity history by submitting a request to our support team via email or live chat. You can update your name, phone, or email directly in your account settings. You can request that we delete your account and personal data; we will process this within 30 days. These rights apply to all users where local data protection law permits; some jurisdictions may have additional rights we will honor.
We at mb88 encrypt your data, limit access to authorized staff only, and delete it when you close your account—transparent data care at every step.
Cookies and Tracking
Our mb88 platform uses cookies to remember your login session and language preference. These are strictly necessary for the platform to function. We do not use cookies for marketing or third-party tracking. Your browser settings allow you to disable cookies; if you do, you will need to log in each time you visit. We do not use pixels, web beacons, or similar tracking outside mb88's own platform.
International Data Transfer
Our primary servers are located in Singapore and Jakarta. Some backup and analytics data may be processed in servers outside Indonesia. By using mb88, you consent to your data being processed internationally where necessary for our operations. We ensure that all international transfers comply with Indonesian data protection standards and do not share data with jurisdictions that lack adequate data protection frameworks.
Policy Changes and Contact
We may update this privacy policy to reflect changes in our platform or law. We will notify you of material changes via email. Your continued use of mb88 after an update constitutes acceptance of the new policy. If you have questions about our data practices, wish to access your data, or want to exercise your deletion rights, contact our support team at [email protected] or via live chat. We respond to data requests within 30 days. You can also reach our data protection officer via your account help section for escalated inquiries about privacy and data handling.